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Testimonials

Happy customers for more than four decades

American Windows has been providing window and glass work for more than 40 years. We wouldn’t have been able to stay in business for so long without providing high quality work for all of our customers.

See what a few of them have said about the projects we’ve completed for them:

 

Hey Tony, you have a solid crew and very polite staff. Andy was communication great during the process. And a very sweet lady named Merissa called to confirm my final paperwork. I want you to know you've got great help and I really appreciate all you have done. Thank you!! 

Matthew Mullen (Citrus Heights, CA. May 2017)

 

"To whom it may concern,

I take great pleasure in expressing my appreciation for a job well done by your work crew consisting of Michael Hunt and Brad Simi. They were here for a total of three days and completed everything that was contracted for in a totally professional and efficient manner. Extremely pleasant in their demeanor, a pleasure to have them in our home for the time they were here. The installation looks beautiful…couldn’t ask for anything nicer or better. Thank you for their service to us and to you by representing your business so well. "

-Sincerely,
Jerry E. Marquart (El Dorado Hills, CA. October 2016)

 

"Tony,

Our windows look great! Gary and I are really thrilled. I must compliment you on your personable, smart, and efficient worker – Michael Thomas. Great Guy!"

Thanks,
Ruth & Gary Wood  (Carmichael, CA. September 2016)

 

"Hello Ron
American Windows

I wanted to drop you a line to let you and the people of your company know that I am very pleased with the great work everyone has done. When I call American Windows the first person I speak to is Marrissa, she is very nice refers to me by name which makes me feel that I am a special customer. First impressions start with the person answering the phone.

Ron, I first met you in July-August 2014, during this time my kitchen remodel contractor had you come out to explain the process of replacing our patio slider. you took the time to explain the difference between Retro- Fit and New Construction. You information was invaluable I appreciate your integrity, honesty and professionalism. You want to ensure that the customer is getting the best type of product, never did I get the impression that you were trying to sell me the most expensive product on the market. When I asked a product related question you offered nothing but honesty.

During the installation of our windows you were here to ensure everyone knew just what was going to happen. You had one of your best guys remove, our difficult to remove Likit Double Pane Windows. I remember you saying that you have not seen a window that you could not remove.

During the second half of the window installation, I was still a little skeptical if you could remove the windows which where surrounded by Slate and Glass tile, I know, you assured me you could, I admit it, I still was not sure but the guys did it and our windows look soooooooooo very nice. They are so clear and nicely made, they give the house an entire different look so open and airy. Wow what a difference.
After this install which totaled 8 windows, on Friday, I told Mikey and co-workers how I appreciate the fact that they cleaned up behind themselves. When a contractor comes to your home, the last thing you want to do is a major house cleaning based on the mess they failed to clean. I was also appreciative that Mikey took the time to let me know that he suggests that a clear sealer be used in the window in the shower instead of the standard white, his suggestion was based clearly on aesthetics which I as a customer really appreciated. It would not have been very appealing if the sealer was white on the brown slate that surrounded the window. So again thank you Mikey.

After the install I pointed out to Mikey that one of the existing windows had a mark between the panes, he immediately saw the issue and indicated based upon the life time warranty he would relay that information to Ron so a window could be ordered at zero cost to the customer. I love it! Ron I appreciate knowing that if a window ever needs replacing that all I need to do is call and give you the serial number on the frame of the window and based on that number you have all the information needed to order. There is not a need to have anyone come out to measure and the information you need comes directly from the serial number once it is imputed into your system.
Thank everyone for me again, I appreciate doing business with you and will definitely place your business within our Camden Neighborhood Facebook which is viewed within 16 other neighborhoods totaling over 4,000 people that are contacted."

Thank you again
Debra & Richard Johnson (Elk Grove, CA. August 2015)

 

"I just had all of the windows and sliding glass doors in my 10-unit apartment building replaced with dual-pane energy-efficient Mi windows. From start to finish, everyone that I worked with at American Windows was great! Joseph, the salesman, took the time to answer all of my questions and propose the best quality windows to fit my budget. As a former installer, he was by far the most knowledgeable sales person that I talked to when gathering competitive bids. Michael, the owner, was proud of the company he's built, their reputation in the industry, and his team of people. One of the reasons that I chose American Windows is that it's a 2 generation company that's been in the business a long time. Michael, the lead installer, was always polite, prompt, careful, and competent. Although all of the installers did a quality job and worked well together, I really appreciated that I was assigned a single lead installer for the entire job. Having a single point of contact for the work just made things go very smoothly. Ron, the project manager, handled all of the orders, workers, bills, permits, and inspectors with such care that we never had a single problem during the whole job! I would highly recommend American Windows as a quality company from start to finish." 
- Christina Chang (Davis, CA)

 

"Dear Sir/Madam,

I want to express my sincere gratitude for the excellent job that your company did at my house. Actually it was two jobs.

First time in spring 2014 your people replaced 9 old windows with new ones. It was a quick, clean, highly professional installation. All custom size windows were delivered even earlier than I expected. They look good. They work great. They improved temperature exchange immediately and my house stays cool even during very hot days. I would like to commend your sales person Joseph Jaycox for making this project an easy and enjoyable experience.

Second time, on June 10th 2014, two crews (Steve’s and Mike’s) of American Window Inc. installers, performed an amazing job by installing 5 huge custom picture windows on my deck. They carefully lifted heavy (6 feet by 8 feet) windows to the second floor level and fitted them right in. Everything was done safe, fast and clean. I love my new windows.

It was a pleasure to be your customer. I will highly recommend your service to everybody I know."

-  Sincerely, Konstantin Lytchenko  (Konstantin, Pollock Pines, CA. May 2014)

 

"Hi, my name is Dr. Thomas with Thomas Chiropractic. If you want great windows and doors for a great price, sold to you by an experienced salesman, installed by professional, honest, and knowledgeable workers, then look no further than American Windows! My home was built in 1980 and we were in desperate need of new windows. Some of the windows had moisture in them, some of them were broken so they would not stay open, and none of them kept the heat from pouring out in winter and into the house in summer.

I spoke with the representative Joseph, who has installed windows for years and has taken the opportunity to become a sales man with the knowledge he’s gained. He asked me why I hadn’t replaced my windows and I explained that cost was a concern but also I was not sure what type of window I really needed. I had salespeople come by before and it was obvious they were trying to sell me the nicest windows with every up sale there is and I was not about to put upscale, expensive windows in a 30 year old tract home. Joseph explained all the options and told me what was worth upgrading and what wasn’t.  Because he has installed for so many years, he knew what would look best with the retrofitting windows in our home. I was also concerned that the glass would be tiny with too much vinyl and he knew exactly which dimensions to order so that we wouldn’t lose any glass space.

We had our windows replaced a few months ago and it has made a huge difference! The new windows open and close easily so we can take advantage of the evening breeze. When they are closed, they maintain a great temperature barrier. The energy bill shows that there is improved efficiency. In addition, it is amazing how these windows really cut down the glare and the noise from outside. Our front room, where the TV is located, is the closest to the street.  It is great to be able to watch TV at a reasonable volume and not compete with the outside street noise.

If you are in the market for new windows or are just curious about your options, talk to Joseph at American Windows! He gave me exactly what I needed and at a very affordable price."

-  Jared Thomas, Roseville, CA. Jan. 2014

 

“I was referred to American Windows by a friend of mine who had his entire house redone (this was back when they used to manufacture their own windows). My friends said the price was fair and from what I saw, the work looked very professional. Initially, I was only planning on doing my sliding glass doors and the windows in the front of my house, but the team at American Windows gave me a great price for my entire house(I received two other quotes that were much higher). Joseph, one of the company’s sales managers, was extremely knowledgeable and easy to work with. Honestly, I made Joseph jump through a lot of hoops before I agreed to give American Windows my business. Joseph was always courteous, took me to the Milgard showroom and explained things to me, and was very thorough & responsive. If I has an issue, I could call himand he would take care of it. I had 18 Milgard windows and three Milgard sliders installed that will last as long as I own the house. The work that American Windows did came out excellent and their crew of installers was efficient and experienced. I think what I am most happy about, aside from the new look and feel of my house, is that if anything should happen to any of my windows they installed, I can call Joseph and he will be here. Thanks guys for all your hard work. “

-  Matt Robinson, Sacramento, CA. July 2014

 

"American Windows responded quickly to my request for window replacement and kindly and thoroughly answered all of my questions. The replaced window looks great, is safe and keeps out unnecessary light and heat. Thank you!"

- Sabreena Britt, Sacramento, CA. July 2014

 

"Joseph,

I wanted to drop in a line and thank you and the entire team for the wonderful service I received with the recent window installation job at my rental property at 971 Acacia Avenue.

I want you to know that I did shop around for rates even though your company gave me a very good rate when I used your company for my previous job at 2119 Whippoorwill Lane. Even this time your rates were the most competitive.

Then it has been an absolute pleasure dealing with you – you are very easy to get ahold of and you always has a reasonable answer to my numerous questions.

Ron & Merissa has always been very helpful and very responsicve to all my needs and so easily approachable.

Also I met Mike and his partner at the job site too. They did an excellent job and were very nice to talk to.

Your company has an excellent team, great prices, and awesome service. I am a customer for life. Thank you for everything you do.

Best regards,"

-Rick Lahkar (Sacramento, CA. August 2014)

 

Hi Joseph,

Many thanks for quickly helping us solve our window problem when several other companies would not. Michael and Steve showed up on time, did an excellent job on the install and cleaned up everything when they were finished. The window looks and functions great. My wife and I are very pleased with the results!

This was a top notch transaction from all involved. Nowadays, real customer service is almost a thing of the past, but you and American Windows proved otherwise. Keep up the good work!

Thanks again,

Ed & Valerie Ernst (Elk Grove, CA. September 2014) 

 

 

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